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Lithia Motors: Driveway puts the dealer online

4.3 / 5 · Editorial rating

Driveway connects online car shopping with the Lithia dealer network. Compare delivery charges, financing and the return window for the exact vehicle.

What is Lithia Motors?

Shop through Driveway, then choose an eligible delivery or pickup option. The network includes its own finance company and partner lenders. Return limits depend on the vehicle, and shipping fees are not refundable.

Lithia Motors, Inc. does business as Lithia & Driveway and is based in Medford, Oregon. Its 2025 10-K says it operated 455 locations representing 54 brands in the United States, the United Kingdom and Canada as of December 31, 2025. Driveway.com is its e-commerce site, where shoppers browse a nationwide inventory of new, used and certified pre-owned vehicles and either have the car shipped or pick it up at one of 300+ U.S. stores. Driveway Finance Corporation (DFC) is the captive lender. We compared the terms the company publishes. We did not buy a car from it.

What you get with Lithia & Driveway

Driveway sits on top of a large store network. These features come from Lithia's 2025 10-K and the Driveway FAQ.

Buy online and ship

Driveway.com lets you pick a car and have it shipped.

Check delivery eligibility, the selling dealership and the quoted shipping fee for the car you choose.

Return policy

Pre-owned cars under $100,000 get 7 days or 400 miles.

New cars and pre-owned cars at $100,000 or more get 4 days or 50 miles. You must contact Driveway by 5 pm ET on the last day.

Instant offer on your car

Driveway's FAQ says you can get an offer online.

You can schedule a pickup and apply the value toward your next car.

Financing

Apply for financing in real time with Driveway's lending partners.

The 10-K says DFC, the captive lender, originates loans in the U.S. only from Lithia stores and Driveway.

Pros & cons

Pros

  • Operates 455 locations and 54 brands, per the 2025 10-K.
  • Ships cars from its network to your driveway.
  • Gives a 7-day, 400-mile return window on pre-owned cars under $100,000.
  • Offers an instant online quote for your current car.

Cons

  • Shipping fees are not refunded on returns.
  • New cars and pre-owned cars at $100,000 or more get only 4 days or 50 miles.
  • Cars sold from New York to buyers outside New York are not eligible for return.
  • The 10-K does not list U.S. states, so coverage near you needs checking.

Lithia & Driveway at a glance

Published terms · Nov 2, 2026
FactDetail
HeadquartersMedford, Oregon (owned)
Locations455 in the U.S., U.K. and Canada, as of Dec. 31, 2025
Brands54
U.S. stores in the Driveway network300+
Captive lenderDriveway Finance Corporation (DFC)
Pre-owned return window7 days or 400 miles (under $100,000)
New vehicle return window4 days or 50 miles
Founded1946; public since 1996

How it works

  1. Search the network

    Search new, used and certified pre-owned vehicles on Driveway.com. Confirm availability with the selling store.

  2. Get an offer on your car

    Driveway's FAQ says you can get an instant offer online and schedule a pickup.

  3. Apply for financing

    Apply in real time with Driveway's lending partners. DFC is the captive lender on cars sold through Lithia stores and Driveway.

  4. Choose shipping or pickup

    Have the car shipped to your driveway or pick it up at a store.

  5. Inspect and decide

    Your return window starts at delivery. Contact Driveway by 5 pm ET on the last day if you want to return the car.

From browsing to keys

Vehicle prices depend on the car and selling store. Use this sequence to compare the complete offer before you sign.

Day 0

Find the car and request the price

Driveway sets prices car by car and publishes no fee schedule. Ask for a full price that includes shipping.

Ask what the shipping fee is. It is not refundable on a return.
Same day

Get your trade-in quote

The FAQ says you can get an instant online offer and schedule a pickup.

Ask how long the offer lasts.
Purchase day

Finance

Apply with Driveway's lending partners. DFC lends only on cars sold through Lithia stores and Driveway.

Compare the APR with your bank or credit union.
Delivery day

The car arrives

The 7-day, 400-mile window starts for pre-owned cars under $100,000.

Record the delivery date and odometer reading.
Day 7

Last day to return

Contact Driveway by 5 pm ET. New cars end after 4 days or 50 miles.

Remember the shipping fee will not come back.

Is Lithia & Driveway a good fit?

Is Driveway the right way to buy for you?

You want to buy from home

Driveway is built for it

The 10-K describes home delivery as the point of the platform.

You live far from a dealer

Shipping extends your reach

The 10-K says the platform increases the geographic reach of the network.

You may want to return the car

Mind the short window

Pre-owned cars under $100,000 get 7 days or 400 miles, and shipping fees are not refunded.

You want to buy a new car

Read the 4-day, 50-mile limit

New vehicles have a shorter window than pre-owned cars under $100,000.

Lithia & Driveway vs. the alternatives

This review

Lithia & Driveway

  • 455 locations in three countries
  • Ships cars to your driveway
  • 7 days or 400 miles on pre-owned under $100,000
  • Captive lender, DFC
Alternative

Asbury Automotive

  • 171 dealerships in 15 states
  • Clicklane is 100% online with delivery
  • 7-day return, no questions asked
  • Third-party lenders
Alternative

AutoNation

  • 245 franchised stores, 20 states with facilities
  • Home delivery listed in the 10-K
  • 5 days or 250 miles on pre-owned
  • Captive lender, AutoNation Finance

Counts are as of December 31, 2025. Return terms come from company websites, checked November 2, 2026.

Before you sign

Check these before you commit

Where our information comes from

We compare published company information and offer terms. We did not buy a car or test these services. Ratings are editorial estimates. Confirm the terms with the selling store.

Alternatives

AutoNation
4.5 / 5 · Editorial rating
Read review
Hendrick Automotive
4.4 / 5 · Editorial rating
Read review
Asbury Automotive
4.2 / 5 · Editorial rating
Read review
Sonic Automotive
4.0 / 5 · Editorial rating
Read review

Frequently asked questions

  1. Is Driveway the same as Lithia?

    Driveway is Lithia's online brand. The company reports under the name Lithia & Driveway, and its 10-K describes Driveway.com as its e-commerce home solution.

  2. Can I return a car bought on Driveway?

    Yes, within the window. Pre-owned cars under $100,000 get 7 days or 400 miles. Contact Driveway by 5 pm ET on the last day.

  3. Does Lithia have its own lender?

    Yes. DFC is a captive lender that lends on cars sold through Lithia stores and Driveway. See our auto loan comparison for other lenders.

  4. How many locations does Lithia have?

    The 2025 10-K reports 455 locations as of December 31, 2025, in the United States, the United Kingdom and Canada.